FAQs

“What is Shared Ride and how does it work?”
The Green Ride (GR) Shared Ride Airport Shuttle service provides a low cost, environmentally friendly transportation service between Denver International Airport, Northern Colorado and Southern Wyoming. In a GR shared ride, you share the vehicle with other travelers while also sharing the overall cost of the service. GR shared ride helps the environment by eliminating the need for travelers to drive to DIA or get a a ride with a friend or family member. Green Ride is locally owned and operated and puts money back into the local economy by employing local drivers, reservation agents and by supporting local businesses.

GR Shared Ride pickups are planned in detail every day. Late each day we calculate the most efficient routing to ensure home and business pickups are convenient and effective. After we have determined the most efficient routing we call each passenger and give a 5 minute pickup window for the next day.

“Does Green Ride hold shuttles if passengers are running late?”
We don’t hold our shuttles. Because we are a shared ride service, it is important for us to adhere as closely as possible to our published departure times in order to respect the time of all of our customers but also to meet the logistical demands of our service. Once our drivers have pulled away from the curb at DIA, they are obligated to follow safe driving practices and will not stop to board late passengers. The exception to our no-hold practice is our 1:10am sweeper run. As it is the last run of the evening, we will hold it for up to 10 minutes if a scheduled passenger has not showed up by the 01:10 departure time.

“Does Green Ride offer a Senior Discount?”

Yes! For our passengers aged 65+ we offer a senior discount.

“Does Green Ride CO have a Frequent Rider/Loyalty Program?”
We do! From your very first ride with GR, you accrue miles for each ride you take with us. Once you reach a certain amount of miles, you are eligible for one, free, one-way ride to or from DIA. You must call our reservations line to redeem your miles- 970-226-5533.

“Does Green Ride have a refund policy?”
If you decide to cancel for any reason, at any time, or miss your ride, we are happy to issue you a full refund. Please just give one of our agents a call at 970-226-5533.

“What happens if I miss my shuttle?”
We know that traveling can be stressful, and there are many variables outside of your control when you are traveling by air. If your flight is delayed or your baggage gets held up, we will take good care of you by automatically moving your reservation to the next available shuttle. Our planning includes sending our vehicles to DIA with 30% spare capacity in order to accommodate the inevitable movement of our customers. If you are going to be significantly delayed, please contact us at 970-226-5533 and let us know of your new expected arrival time